Shopify Masters

Pizza In The Post: How Pizza Pilgrims Moved Their Restaurants Online

Episode Summary

In this episode of Shopify Masters, we chat with Thom Elliot of Pizza Pilgrims on how they created mailable pizza kits, established employee retention programs, and are planning for the future.

Episode Notes

Thom and James Elliot are the brothers and owners behind Pizza Pilgrims, a chain pizzerias in London and Oxford, United Kingdom. From road tripping and learning throughout Italy for a summer to hustling at street markets to operating 13 locations, The Elliot brothers had to pivot quickly when the impacts of COVID-19 closed their restaurants’ doors.

For more on Pizza Pilgrims and show notes: https://www.shopify.com/blog/blog/pizza-pilgrims-pivot

In this episode you will hear: 

• How Pizza Pilgrims transited from a street vendor into a chain of restaurants 
• How to establish employee retention programs within the hospitality industry 
• The process of creating mailable pizzas and moving a restaurant online