Shopify Masters

Why This CEO Still Spends Hours Every Day Doing Customer Support

Episode Summary

In this episode you’ll learn from an entrepreneur who has grown his company but still handles customer service and why he thinks the key to staying successful in his market is to continue to answer customer emails.

Episode Notes

In this episode of Shopify Masters, you’ll learn from an entrepreneur who has grown his company but still does his own customer service, and why he thinks the key to staying successful in his market is to continue to answer every email himself.

Show Notes: http://www.shopify.com/blogs/blog/ergo-dox-customer-service